"OnBase is a fully integrated enterprise content management (ECM) software suite used by more than 7,200 mid-tier and Global 2000 enterprises to capture, route, manage, share and archive high volumes of corporate information critical to business operations, audits and customer service. Eliminating low-value manual tasks through core OnBase functionality such as document imaging, workflow and COLD/ERM and making all content instantly available from a single, easy-to-use interface increases employee productivity and operational efficiency. OnBase complements its ECM functionality with expertise in specific industry solutions and back office operations.

OnBase enterprise content management software customers experience the following benefits:

• Lower operating costs resulting from reducing overhead needed to support physical documents and reducing the labor required to complete critical business processes



• Greater collaboration fostered by simultaneous, secure, real-time access to content regardless of users' locations



• Reduced cycle times when the delays and inefficiencies of manual processes are eliminated, resulting in competitive advantage when securing new business, collecting early pay vendor discounts and lowering the per-unit costs of providing superior products and services



• Improved customer service by empowering customer service representatives to resolve issues on the first call with the most accurate and timely data or cost effectively provide customer self-service with secure Web-based access to important documents



• Better support for governance, risk and compliance initiatives by enabling secure access to content, standardized business practices and retention of content based on internal policies, quality assurance standards or regulations
  OnBase enterprise content management software is sold through a proven and trusted network of authorized solution providers. These partners offer a wealth of industry-specific knowledge and expertise to configure OnBase enterprise content management solutions that help you gain competitive advantage in your industry. In addition, Hyland Software backs up our partners with technical training and customer support that industry analysts rate among the very best in the ECM industry." www.OnBase.com

     Online

World Class Infrastructure for Real World Budgets

OnBase OnLine allows organizations to rapidly and cost effectively implement OnBase ECM solutions without the need to expand or build an in-house network. With OnBase OnLine, customers gain the functionality and benefits of OnBase within a completely outsourced data center that is redundant and secure. As a result, organizations can combine the strength of a central content repository with the flexibility of an on-demand Web application, eliminating the often project-prohibitive investment required to create a sound technological infrastructure.

Deploying OnBase in OnBase OnLine’s world-class hosted environment makes it possible for departments or entire enterprises to quickly begin managing content-centric processes to increase efficiency, improve productivity, support governance, risk and compliance (GRC) initiatives, reduce operational costs and free resources for higher value tasks that increase revenue and improve customer service.

SysTrust® Certified, OnBase OnLine employs a multi-layered, state-of-the-art approach to security, incorporating high-security firewalls, intrusion detection systems and encrypted passwords. Transmission to and from OnBase OnLine servers requires Secure Socket Layer (SSL) encryption to prevent interceptions of downloaded material, and only approved users with proper credentials can view your data. Naturally, access to an organization’s files is logged for compliance auditing.

Two options are available for engaging OnBase OnLine. Customers can use the software-as-a-service (SaaS) model, paying a monthly fee for the use of the OnBase software modules they select and the hosting service. A hosting-only model is also available, which allows an organization to own a perpetual software license(s), while still taking advantage of the benefits realized by outsourcing the use and maintenance of the network and servers.

SVI+T can help customers select the right mix of functionality and service levels, as well as provide recommendations for connectivity and complementary hardware such as document scanners. Learn More..

     OnBase Product Modules

Content-driven organizations will continue to look for the quickest and most reliable practice for creating or transitioning information into their businesses. Today, content rarely arrives from a single source. The challenge is to not only manage the way in which content is received, but to understand how to best leverage its intrinsic value.

Once information has been captured, OnBase® structures the organization of documents through the use of document types and document type groups. These conceptual repositories enable organizations to breakdown content into easily definable, truly manageable groups. Centralized and de-centralized storage and redundancy is offered to ensure that content remains secure and accessible across multiple locations.

To ensure ease-of-use, OnBase places chief importance on the user experience, which it delivers by means of the OnBase Client. All user activity is performed quickly, consistently and securely through a single thin or thick client interface. The modular nature of OnBase opens up realms of functionality available to the user. Integration with enterprise and line of business systems erases the borders between applications and empowers users to create, access, cross-reference and process content across multiple environments using a few simple techniques.

Finally, OnBase offers an array of modules to address nearly every conceivable scenario of distributing stored content including enterprise storage solutions, web publishing, fax, e-mail, printing and CD/DVD.